Meeting on Document and Archives Management at Central Banks

Meeting of Experts on Document and Archives Management in Central Banks sponsored by the Bank of Spain and the Center for Latin American Monetary Studies (CEMLA), held by videoconference from October 5 to 7, 2021.

Inauguration of the meeting

Jaime Herrero, Deputy Secretary General of the Bank of Spain, and Roberto Marino, Advisor of CEMLA, welcomed the participants of the Meeting. The importance of document and archive management in central banks was highlighted. They considered that the theme of the meeting is extremely timely at this moment when central banks have had to take extraordinary actions to strengthen transparency and support the public through access to information by electronic means and in an environment of limited access to central bank facilities. It was commented that the large participation in the meeting, more than 130 participants, demonstrates the great interest that the subject has.

Presentation of the objectives of the Meeting
How some effects derived from the Covid-19 pandemic have impacted in different frameworks of action of central banks.

In the first instance, Jaime Herrero, Deputy Secretary General of the Bank of Spain, Deputy Director General of the Bank of Spain presented the objectives of the Meeting. In his presentation, he stressed that the Meeting would analyze the impact of some effects derived from the Covid-19 pandemic on the different frameworks of action of central banks. He began by saying that public and private entities must know the external environment that affects each company or entity, they must know the strengths and weaknesses, the human team, the regulatory field, the business environment, market analysis and technological development. He pointed out that central banks, in their decision-making processes, must take into account their projections, analysis and internal valuations, but also multiple external elements among them globalization and major technological changes. Among the recent phenomena he highlighted the power of the internet, the emergence of large operators, privacy risks, cybersecurity risks, the birth of social networks and the power of citizens. He stressed the importance of central bank transparency as an exercise in openness and accountability towards society, towards public representatives and citizens.

With regard to the policy of document and archives management, he pointed out that its objective is to establish the basic, unique, common and corporate principles that govern the management of documents in the Bank of Spain. This seeks to ensure the creation, receipt, use and preservation of documents capable of supporting the functions and activities of the Central Bank. He commented on internal regulation and regulations, the integration of document processes, the development of projects and electronic administration. He concluded by highlighting the documentary processes of registration, processing and archiving and internal and external applications and procedures.

In the second session (panel 1) the experiences of different central banks were discussed on the consequences arising from Covid-19 in different aspects of central banks' actions, such as: document management, digitalization, electronic administration, information integrity, archiving, etc. Sandra González, in charge of the Information Management office of the Quality Department, Banco Central de Costa Rica served as moderator and panelist. The other panelists were María de Inclán, head of the Records and Document Management Division. Banco de España and Héctor Manuel Alvarado Ballén. Director of the Management Department of the Banco de la República, of Colombia.

Sandra González, in charge of the Information Management office of the Quality Department of the Central Bank of Costa Rica, made a presentation highlighting the role of the Central Bank of Costa Rica in facing the COVID 19 pandemic. She stressed that the first case occurred in March 2020 and that teleworking was gradually implemented. She pointed out that economically there was economic contraction, unemployment, low inflation, fiscal problems and negotiations with international organizations. With regard to document management, she highlighted the creation and approval of documents by electronic means, the more intensive use of personal spaces for cultural issues, and that, during the virtuality, a website with more information was generated.

María de Inclán, head of the Records and Document Management Division. Banco de España made a presentation where she highlighted the great changes that the pandemic has brought. She delved into the document and archive management model of the Bank of Spain, citizen services, virtual office and electronic registration, electronic notifications and communications, archiving services, and internal services. She commented that there has been a magnificent response from the Bank of Spain and its employees to the document management model, and that the fear of "the digital" has been lost. This has allowed an acceleration of the processes of digitalization and automation and has fostered the "zero paper" policy. On the other hand, there is a rapid adaptation to change in particular to new models of remote work. In general, it is perceived that a step was taken from initial uncertainty to the exploitation of opportunities.

Héctor Manuel Alvarado Ballén. Director of the Management Department of the Bank of the Republic of Colombia, commented on the lessons learned during the pandemic in Colombia. He stressed that there is greater confidence in: the non-materialization of documentary production and the use of electronic signatures. He pointed out that there are now easy-to-use technological tools. There is greater capacity to carry out the accompaniment to the areas. There is a greater link between document management and process-based management. The different available tools (Teames, SharePoint-Cloud, Microsoft 365...) have been integrated with document management. The objective of "Do not go back" was raised, that is, to maintain and strengthen electronic documentary production.

In the third session, the conference on technological change and digital revolution was presented. How the market is adapting to the new reality and what are the main future trends, was presented by Sergi Calvet Ceballos, Managing Director of Accenture. He commented that the world is eager for a new kind of leadership. He pointed out that as the challenges derived from the pandemic in 2020 were presented, companies in general considered that every business is a technological business and that in this new era there are exponential transformations as technology causes changes and reconfigures the various industries and the human experience.

He stressed that the pandemic and the resulting disruptions exposed the limitations of traditional norms on how businesses operate and how people live. For example, the inflexibility of work arrangements and operations, the fragility of supply chains, unreliable information and new customer needs were highlighted. He pointed out that the year 2020 saw the greatest transformation of the workforce in memory. No one is going to go back to work like before. Rather, both companies and employees are moving into a new future. Leaders are rethinking the purpose of their offices in a world where remote work persists. The remote workforce opens up the market for hard-to-find talent and expands competition for talent among organizations.

Complementing the technological advantages of a business with those of its ecosystem partners is key to meeting the shared needs of customers. Multi-party systems enable a shared data infrastructure between individuals and organizations that drive efficiency and create new business models and revenue. Multi-party systems are poised to become the center of trade, supply chains, and all other transactions between partners and customers.

In the fourth session (panel 2), the different participants of the Central Banks presented their experiences on technological and digital change and how the change to electronic procedures is affecting our institutions. Ana Calleja, Head of the Management and Documentary Policy Unit, Bank of Spain, served as moderator, and the panelists were: Wagner Aparecido Romero; Coordinator of the Documentation Branch, Central Bank of Brazil; José Chaves, Director of the Quality Management Department. Central Bank of Costa Rica and Miguel Pichardo, Secretary of the Central Bank of the Dominican Republic.

Wagner Aparecido Romero; Coordinator of the Documentation Branch, Central Bank of Brazil made a presentation regarding the challenges and lessons learned in the transition to electronic documents at the Central Bank of Brazil. It noted that there were challenges in the following three categories: 1) documents produced internally and for exclusive internal use, 2) documents for external use received from the public, and 3) documents for submission to the external public and contacts. Regarding internal documents, he commented that the following challenges arose: first, a cultural challenge since some users had difficulty adapting, second, an organizational challenge due to high workflows, and third, problems with file formats. To address the cultural problem, a system was made as intuitive as possible to reduce resistance to change and the need for training. With respect to the documents sent, he pointed out that fraud risks were detected such as the adulteration and falsification of documents, the risk of information leakage, and the distrust of the recipient for the veracity of the document.

Mr. José Chaves, Director of the Quality Management Department. Banco Central de Costa Rica made a presentation regarding the “Client and the Central Bank of Costa Rica”. He noted that the key question to answer in the digital transformation process is what customers need. He stressed that solutions must be thought of from the outside in and put the client at the center of the Organization. He commented that two main frameworks of action were defined: first, a business model that reflected what value the entity would create, and how it would reach the client or target audience, and second, an operating model about how the entity creates and delivers that value.

Mr. Miguel Pichardo, Secretary of the Central Bank of the Dominican Republic, made a presentation on Technological and Digital Changes at the BCRD that included the following topics:1. Document management in the BCRD.2. What were the challenges before the Pandemic, 3. What was found when the Pandemic arrived? 4.BCRD Document Management Regulations.5. Digital Transformation Program. He stressed that document management in the BCRD is the responsibility of the Bank Secretariat. Since 2016, the Bank has started a process of transformation of its document management in order to adapt it to current legal regulations and international best practices. As a result of this process, the Bank now has several archival tools, among which the classification tables and the document retention tables stand out. The latter is in the process of being reviewed by the General Archive of the Nation.

The fifth session (panel 3) was on transparency and access to public information of central banks by third parties including examples of different actions on access to such information. Roberto Marino, Advisor to the Director General. CEMLA served as moderator, and the panelists were: Marisa Boronat, Head of the Governance and Transparency Division, Banco de España; M.ª Teresa Muñoz Aramburu, Director of Central Banking Provisions of the Bank of Mexico; María del Carmen Bernini, Alternate Head of Access to Public Information, Central Bank of the Argentine Republic and Julián Pablo Giglio Santamaría, Head of the Access to Public Information team. Central Bank of the Argentine Republic.

Marisa Boronat, Head of the Governance and Transparency Division, gave a presentation on the implications of public transparency for a central bank. He considered that public transparency in a central bank: reinforces the democratic legitimacy of the Administration; contributes to respect for the law by the authorities and their agents; also contributes to the achievement of rigor and efficiency in administrative action; it is a tool for communication and dialogue with public authorities: it facilitates the autonomous development of people and for the exercise of citizens' rights and their judicial protection; non-discriminatory access to public information generates wealth for a country's economy.

She commented that the Transparency Law is applicable to the Bank of Spain in relation to those activities it carries out subject to administrative law, with respect to which it must: publish certain information on its Transparency Portal and respond to requests for information submitted by citizens. The Transparency Portal is the web space in which the Bank of Spain publishes periodically and updates relevant information in order to expand and strengthen the transparency of the institution as a mechanism to facilitate the control of its public performance.

M.ª Teresa Muñoz Aramburu, Bank of Mexico, highlighted in her presentation on transparency and access to information at the Bank of Mexico that: the functions of a central bank must be accompanied by mechanisms to respond to its actions, in order to guarantee compliance with its objectives and good governance practices; it is necessary to strike the right balance between protecting the autonomy of the central bank and being held accountable for its actions; it is necessary to establish a system of checks and checks and balances that is accountable for its actions, thereby strengthening its credibility with the public; transparency helps to strengthen and protect the performance of central banks. She pointed out that the Bank of Mexico has a Transparency Unit, which is mainly responsible for: collecting and disseminating the information generated in the Bank of Mexico; receive and process requests for access to information; promote transparency and accessibility within the Bank of Mexico.

María del Carmen Bernini, Alternate Head of Access to Public Information. and Julián Pablo Giglio Santamaría. Head of the Access to Public Information team of the Central Bank of the Argentine Republic spoke about transparency and access to public information of central banks by third parties: Examples of different actions on access to such information. They highlighted the following principles regarding transparency in central banks: presumption of publicity, transparency and maximum disclosure Informalism, maximum access, openness, dissociation, non-discrimination and maximum haste, gratuity, control, responsibility, limited scope of exceptions, In dubio pro petition, facilitation and good faith.

The rapporteurs pointed out some exceptions in the refusal decisions: information that could jeopardize the proper functioning of the financial or banking system; information prepared by the obliged subjects dedicated to regulating or supervising financial institutions or prepared by third parties to be used by them and that refer to situation examinations, evaluation of their operating system; information prepared by legal advisers or lawyers of the national public administration whose publicity could reveal the strategy to be adapted in the defense or processing of a judicial case or disclose the techniques or procedures of investigation of a crime or other irregularities or when the information deprives a person of the full exercise of the guarantee of due process; industrial, commercial, financial, scientific, technical or technological secrets whose disclosure could harm the level of competitiveness or harm the interests of the obligated subject; Information that compromises the legitimate rights or interests of a third party obtained confidentially; Information that contains personal data and cannot be provided by applying dissociation procedures, unless the conditions of legality provided for in Law 25,326 on the protection of personal data and its amendments are met.

The sixth session was a round table on valuation and conclusions of the Meeting with representatives of different central banks, in order to assess the different presentations made and reach the appropriate conclusions. The panelists were: Jaime Herrero; Deputy Secretary General of the Bank of Spain, Débora Sztarcsevszky; Area Manager, General Secretariat, Central Bank of Uruguay, Sandra González, In charge of the Information Management office of the Quality Department. Central Bank of Costa Rica.

It was concluded that the pandemic led to a progressive leap towards the electronic world in everything related to document management, information, processing and transparency. Overall, it was highlighted that there has been a significant adaptation to the restrictions imposed by COVID. It was pointed out that the experiences of the different countries are very similar, that priority has been given to maintaining the service to the public and the importance of continuing to maintain document support services within central banks. All agreed on the importance of continuing and reinforcing the projects for the elimination of paper and the great challenge of continuously updating the software. Finally, it was highlighted that it is essential to continue participating and organizing technical collaboration events to share experiences and comment and analyze the challenges faced in the area of document management.

October 5

Opening of the Meeting

Representatives of the Bank of Spain
Representatives of the Center for Latin American Monetary Studies (CEMLA)

Presentation of the objectives of the Meeting

How some effects derived from the Covid-19 pandemic have impacted on different frameworks of action of the central banks.

Mr. Jaime Herrero, Deputy Secretary General. Deputy Director-General of the Bank of Spain

Panel 1

Experiences of different central banks on the consequences arising from Covid-19 in different aspects of central bank performance, such as: document management, digitization, electronic administration, information integrity, archiving, etc.

Moderator and panelist: Mrs. Sandra González. Head of the Information Management office of the Quality Department. Banco Central de Costa Rica
Panelist: Mrs. María de Inclán. Head of the Archives and Document Management Division. Banco de España
Panelist: Mr. Héctor Manuel Alvarado Ballén. Director Departamento Gestión Documental. Banco de la República

October 6

External Expert Conference

Technological change and digital revolution. How is the market adapting to the new reality and what are the main trends in the future?
D. Sergi Calvet Ceballos. Managing Director. Accenture

Panel 2

Different participants from Central Banks will present their experiences on technological and digital change and how the change to electronic procedures is affecting our institutions.

Moderator: Mrs. Ana Calleja. Head of Document Management and Policy Unit. Banco de España
Panelist: Mr. Wagner Aparecido Romero. Coordinator on the Documentation Subdivision. Banco Central do Brasil
Panelist: Mr. Jose Chaves. Director of the Quality Management Department. Banco Central de Costa Rica
Panelist: Mr. Miguel Pichardo. Secretario. Banco Central República Dominicana

October 7

Panel 3

Some actions carried out by the Central Banks in the field of institutional transparency. Examples of different actions on access to public information by central banks

Moderator: Mr. Roberto Marino. Advisor to the director general. CEMLA
Panelist: Mrs. Marisa Boronat. Head of the Governance and Transparency Division and Data Protection Delegate. Banco de España
Panelist: Mrs. Mª Teresa Muñoz Aramburu, Banco de México
Panelist: Mrs. María del Carmen Bernini. Alternate Responsible for Access to Public Information. Banco Central de la República Argentina
Panelist: Mr. Julián Pablo Giglio Santamaría. Head of the Access to Public Information team. Banco Central de la República Argentina

Round table on evaluation and conclusions of the Meeting

As a closing of the event, a Round Table will be held with representatives of different central banks, in order to assess the different presentations made and reach the appropriate conclusions

Panelist: Mr. Jaime Herrero, Deputy Secretary General. Deputy Director-General of the Bank of Spain
Panelist: Mrs. Débora Sztarcsevszky; Gerente de Área, Secretaría General. Banco Central del Uruguay
Panelist: Mrs. Sandra González. Head of the Information Management office of the Quality Department. Banco Central de Costa Rica

Closing of the Meeting

Representatives of the Banco de España. Mr. Jaime Herrero, Deputy Secretary General. Deputy Director-General.
Representatives of the Central Bank of Costa Rica. Mrs. Sandra González. Head of the Information Management office of the Quality Department.
Representatives of the Center for Latin American Monetary Studies (CEMLA). Mr. Roberto Marino. Advisor to the director general

 

Jaime Herrero
Banco de España

Deputy General Secretary and Associate Director General of the Banco de España, and Deputy Secretary to the Governing Council and the Executive Commission. He holds a degree in Law from Universidad de Salamanca. Short-cycle graduate in Public and Budget Accounting. Lawyer and Auditor. IESE Senior Management Programme. He joined the Banco de España as Legal Counsel, after which he held different positions, including Deputy Director of the Legal Service and Director of the Technical Secretariat. He is an expert in different central bank and financial supervisory areas and is or has been responsible for such areas in the Banco de España. These include governance of public institutions and functioning of their governing bodies; transparency and access to information; internal compliance and compliance with ethical codes; documentary policy and e-administration; and corporate social responsibility. In the financial and banking area, he has been responsible for financial institutions’ authorisation processes and registrations, corporate governance control, bank crisis management and prevention of money laundering. He is a professor at, inter alia, the Judicial School and the Centre for Legal Studies of the Ministry of Justice, and is a regular speaker at various renowned national and international fora.

Roberto Marino
CEMLA

Advisor to the director general of CEMLA. In 2011 and 2012, Roberto Marino was The Special Representative for the Presidency of the G20 in Mexico. Its main functions were to promote an open dialogue with non-G20 countries, international and regional organizations, the private sector, non-governmental organizations (NGOs) and other members of civil society. Until mid-2011, Mr. Marino was Manager of International Affairs at the Bank of Mexico. In the early nineties, he was executive director representing Mexico, Spain, Venezuela and Central America on the IMF's executive board, actively participating in the debates on the economic prospects of the Mexican economy, the design of adjustment programs, issues of over-indebtedness in Latin America, fiscal consolidation and banking crisis, among other topics. He has also been a senior fellow at the German Development Institute, where he conducted research on the IMF's pre-emptive lending facilities.

Mr. Marino undertook doctoral studies in Economics at the University of California, Los Angeles (UCLA) and earned his bachelor's degree in Economics from the Instituto Tecnológico Autónomo de México (ITAM).

Sandra González
Banco de Costa Rica

Economista

30 years of working for the Central Bank

Head of the Information Management office of the Quality Department

This office is responsible for document management in the archive administration phase, we also manage the Intranet, web, extranet and email platforms as part of the Document Management System.

María Inclán
Banco de España

Head of the Archives and Document Management Division. She holds a degree in Geography and History, specialist in Medieval History from Universidad Complutense de Madrid. Master in Archives from Archivo Histórico Nacional, Spain. Master in Cultural Management, Tourism, Heritage and Nature from Instituto Universitario Ortega y Gasset and Program for Management Development in Public Administration from ESADE Business School.

She worked as archivist at the Archivo Histórico Nacional and at the Spanish Parliament between 1994 and 1997, between 1997 and 1999 she worked as information specialist at FAES Foundation. From 1999 until 2005 she worked as senior consulting expert in record management for the consulting firm Indra. Since 2005 she is working at Banco de España, first as specialist in document management, later as Head of Record Management Unit and since 2013 as Head of the Archives and Document Management Division.

She is an expert in archives, projects management, record management, electronic administration and digital transformation. She is the author of several articles and speeches. Mentor in different programs focusing her collaboration in the Transforma España program.

Héctor Manuel Alvarado Ballén
Banco de la República (Colombia)

Héctor Manuel Alvarado Ballén is specialist in Computer Law and New Technologies (Universidad Externado de Colombia); He is currently director of the Department of Document Management at Banco de la República.

He is a Lawyer from the Universidad la Gran Colombia and for four years, he has also been manager of the Implementation Project of the Corporate Content Manager - iConecta (By Open Text) at Banco de la República.

Sergi Calvet Ceballos
Accenture

Telecomunications Engineer with more than 20 years of experience in the banking and insurance sectors for the top financial institutions in Spain. Relevant experience & expertise advising major clients in IT Strategy, Cloud Transformation, IT Operating Models, Enterprise Architectures and IT Value Realization.

Currently leading Technology Strategy and Advisory practice and Cloud Strategy and Advisory initiatives in Accenture for Spain, Portugal and Israel. Responsible on assess, define & orchestrate IT and Cloud initiatives aligned best practices and business transformation models for different industries (banking, insurance, consumer good, travel, etc.).

Relevant experiences defining IT Strategy Plans for Financial Institutions (AS-IS, TO-BE, Roadmap and investments plan) or collaborating as SME for the operating model, tech architecture and infrastructure areas.

Experience on deployment of Complex IT Transformation Programs assuming different roles (solution architect, delivery lead, infrastructure and architecture SME…) in the cloud, operations and architecture fields.

Ana Calleja
Banco de España

Head of Document Management and Policy Unit. She holds a degree in Documentation from Universidad de Alcalá de Henares de Madrid and Master of Research in Scientific Documentation and PhD dissertation from Universidad Carlos III de Madrid. ESADE Executive Development Programme. She joined the Banco de España as Head of Historical and General Archive Unit. Currently, she is Head of Document Management and Policy Unit. She has been part of the management of the Archive Service of the Firm Ernst & Young Spain in the areas of archive management, training, development and implementation of the Document Management System (Documentum). She was associate professor at the Universidad Carlos III de Madrid.

Wagner Aparecido Romero
Banco Central do Brasil

Degree in economics from the University of Sao Paulo.

Currently, he is Coordinator in the Documentation Division of Banco do Brasil (BC). He is also working on the development / evolution of BC’s electronic records and document management System.

José Chaves
Banco Central de Costa Rica

Industrial Engineering.

13 years of experience in the Central Bank of Costa Rica, he is currently serving as Director of the Quality Management Department.

• Main achievements and actions in the BCCR:
• - Integrate the quality and internal control systems of the Organization
• - Orient the organization towards a service and process approach
• - Design and implement a comprehensive customer service strategy
• - Based on good practices, strengthen the Bank's document management model.
• - Promote the use of disruptive tools to strengthen transparency and access to information by citizens.

Miguel Pichardo
Banco Central de la República Dominicana

Bachelor of Laws from Universidad Católica de Santo Domingo (UCSD). Master in Business Law and Economic Legislation and also in Economic Regulation Law. He works at the Central Bank of the Dominican Republic since 1999, currently serving as Secretary of the Bank, where he has also held the positions of Technical Consultant and Deputy Secretary. During his career at the Central Bank he also served as Technical Advisor in the Department of Payment Systems. He has taken courses in document management at the General Archives of the Nation in the Dominican Republic and Colombia, and has also completed internships, participated in international meetings and training on Project and Electronic Document Management among others in several Central Banks. Professor at the Department of Law and International Relations of the University of the Caribbean (UNICARIBE). He has elaborated research work in the areas pertaining International and Banking Law, among which are the New Law of the Sea and its Importance for the Dominican Republic and Regulatory Standards for the Operation of Representative Offices of Foreign Banks in the Dominican Republic, as well as lectured on the Project of Adequacy of Documentary Management in the BCRD and Importance of Documentary Management in the BCRD. In addition, he worked for more than six years in the Ministry of Foreign Affairs of the Dominican Republic.

Mª Luisa Boronat
Banco de España

Head of the Governance and Transparency Division and Data Protection Delegate of the Banco de España. She holds a degree in Law from the Complutense University of Madrid. Master's Degree in Business Administration and Management from the Chamber of Commerce and Industry of Madrid. Short-cycle graduate in Legal Practice from Universidad Pontificia Comillas-ICADE. Privacy and Data, Security and Cybersecurity Programme by the Instituto de Empresa.

She joined the Banco de España as a Technician in 1989, working as Legal Advisor since 1993. Before becoming head of the Governance and Transparency Division and Data Protection Delegate, she was head of the Litigation Unit of the Legal Department. She is a specialist in the Banco de España's areas of action related to public transparency, personal data protection and administrative and court proceedings. She is a lecturer at the Nebrija University, as well as a regular speaker at various national and international forums of renowned prestige.

Mª Teresa Muñoz Aramburu
Banco de México

Teresa Muñoz is a lawyer, graduated from the Escuela Libre de Derecho. She completed her master's degree in International Economic Law at the University of Warwick in the United Kingdom.

Her professional career has been developed mainly in the Bank of Mexico. She has been in charge of the international legal area, in which she participated in the negotiation of various chapters of financial and investment services of various international treaties celebrated by Mexico. Subsequently, she was in charge of the Transparency Unit of the Bank of Mexico and is currently in charge of the Directorate of Central Banking Provisions, in which she participates in the implementation of the resolution processes that may be presented in multiple banking institutions.

Her academic activities include teaching the course of Legal Regime of International Financial Organizations, in the Escuela Libre de Derecho as well as the course of International Organizations in Trade Matters, in the Master’s in Law, in the same institution.

Mª del Carmen Bernini
Banco Central de la República Argentina

María del Carmen Bernini graduated as a lawyer from Universidad de Buenos Aires in 1985.

She has been working at the Central Bank of Argentina (BCRA) since 1976. From June 22, 2017 to date, she has been serving as Alternate Responsible for Access to Public Information, currently reporting to the General Management Office.

She gave a presentation on the “New Legislation on Access to Public Information in Argentina” at the XIII Meeting of Central Bank Legal Advisors” (CEMLA/BCRA; Buenos Aires, Argentina, October 11-13, 2017).

Julián Pablo Giglio Santamaría
Banco Central de la República Argentina

Julián Pablo Giglio Santamaría graduated as a lawyer from Universidad de Buenos Aires. He has been working at the Central Bank of Argentina (BCRA) since 1998.

His current duties are related to compliance with Law No. 27,275 on the Right of Access to Public Information since its implementation in September 2017: first as Chief Lawyer of the Legal Research Senior Management Office, and currently, as Head of the Access to Public Information team.

This team is under the scope of the Board of Directors Secretariat, and processes all requests for information made to the BCRA as an institution bound to provide public information.

Débora Sztarcsevszky
Banco Central del Uruguay

Secretaría General Manager at Central Bank of Uruguay

Lawyer degree graduated from University of the Republic of Uruguay

Master in Law with emphasis in Commercial Law from University of the Republic of Uruguay