Disponible en Español

I Meeting of Heads of Operational Risk in Central Banking

September 28 – 30, 2021

Organizing Institutions

Banco de España, Banco Central de Costa Rica and CEMLA


Non-financial risk management framework. Increasing complexity of operational risk management and lessons learned from the health crisis. Risk appetite and emerging risks models. International standards in the treatment of operational risk. Best practices.

Aimed at

Management staff and senior experts in areas related to non-financial risk management.


Serafín Martínez
Directorate of Market Infrastructure